Our Services & Fees

What you get

Guided ESTA application

Every CBP question explained in plain language, with inline help.

Pre-submission review

Automated and human checks for passport format errors, date mismatches, and missing answers.

Submission to CBP

We file your application with U.S. Customs and Border Protection and pay the government fee on your behalf.

Status tracking & notifications

Check status here at any time; we email you when a decision is returned.

Email support

Answers from a real person, typically within one business day.

Pricing

Complete fee breakdown shown at checkout before payment. No hidden costs.

Component
Description
Details
Government Fee
Required by U.S. CBP
Non-refundable once submitted
Service Fee
Form assistance + validation + tracking
Covers our third-party service
Total
Displayed at checkout
Before payment confirmation

Service Fee Includes

  • Guided application form
  • Pre-submission data validation
  • Error detection and alerts
  • Passport format verification
  • Real-time status tracking
  • Email notifications
  • Application modification support
  • Email-based customer support

Payment

  • Accepted: Visa, Mastercard.
  • Secure SSL-encrypted payment processing.
  • Receipt sent to your email immediately.
  • All fees displayed in your local currency at checkout.

Refund Policy Summary

Before submission: Full refund available.

After submission: Government fee is non-refundable. Service fee refund depends on processing status.

Denied applications: Fees are not refundable. Service covers submission, not approval.

Full refund policy

Our service fee is in addition to the U.S. government fee. You may apply directly through the official government website at no additional charge.

What we do not do

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